Frequently Asked Questions

 If your question is not listed in this section then feel free to contact us.

 Of course it is there is no law against the online purchase of tobacco products. 

Absolutely. If you prefer we can take and process your order by phone. Call us anytime.

 No, we do not share or sell our customers’ information to any person or agency. All the information is kept confidential and secret and is used only for shipping purposes. 

Standard shipping can vary from 6 days to 2 weeks. Priority shipping is available for an upcharge and can be arranged by letting us know in your order notes. Your invoice will be adjusted accordingly. 

Standard shipping can vary from 6 days to 2 weeks. Priority shipping is available for an upcharge and can be arranged by letting us know in your order notes. Your invoice will be adjusted accordingly. 

The best way to do this, is to contact us right away via the website or by telephone. Please quote your order number and your email so we can process your request quickly.

At buycheapsmokes we only sell premium First Nations tobacco and cigarettes. Superior Canadian quality is guaranteed.

For Canadian orders we process payments with Interac E-Transfer. For international orders we currently use Paypal and Western Union. 

We may divide packages, so we can't guarantee whether or not all of your cigarettes will arrive at once. We do this to keep your discretion in tact, and to ensure all of the products you order arrive and are not seized along the way.

We offer a full 100% money back guarantee on UNOPENED cartons. Returns must be completely untampered with to receive a refund. Returns are only processed after we receive the products back and they are properly inspected. We do not cover shipping for returns.